Converse Privacy and Cookie Policy

Converse Inc. (a Delaware company with its headquarters at 160 North Washington Street, Boston, Massachusetts 02114, United States of America) and Converse Netherlands B.V. (a Dutch company with Chamber of Commerce number 34186851 and its registered address at Colosseum 1, 1213 Hilversum, the Netherlands) together with their European affiliates (Converse or We) are committed to protecting your personal data.  Personal Data is data which can identify you, directly or indirectly, either from that data or from that data combined with other information that is in, or is likely to come into, our possession; it includes data such as your name, your location or online identifiers.

This Privacy Statement sets out how Converse collects, uses, discloses, stores, combines, aligns, retains, disposes of, erases, adapts, disseminates or makes available (Process) Personal Data:

We take technical and organizational measures to protect your Personal Data and follow data retention practices in line with applicable law.

 

  1. Personal Data We Process

We obtain Personal Data which you disclose to us, both in an online and offline context. We request Personal Data when you make purchases, create an account with us or sign up to receive news of special offers, events and product updates.  The Personal Data We request from you includes your name, address, telephone number, date of birth, email address, gender, billing and purchase data (including credit card data), your marketing preferences and your consumer preferences and habits.

We also may Process Personal Data related to a post you publish via social media, third party apps and similar technologies.

When you visit our Websites, We automatically collect the following information (including Personal Data):

Our Websites also place cookies.  Please see the Cookies section below for more details.

  1. The Purposes for Processing your Personal Data

We Process your Personal Data for the following purposes in line with applicable law:

Where you have consented, We also Process your Personal Data to send you information on:

Please note that We also link Personal Data submitted by you on our Websites with other Personal Data about you that Converse may have obtained via other means, for example Personal Data collected during a visit to one of our stores, events or your interactions with social media, third party apps or other similar technologies.

  1. Who We Share Personal Data with

Converse does not sell your Personal Data and only duly authorized persons within our organization will have access to your Personal Data to the extent necessary for the above mentioned purposes.

However, We do share your Personal Data:

Furthermore, We will also disclose your Personal Data to third parties,

If We would like to share your Personal Data with third parties, other than those described above, We will always obtain your consent.

  1. Transfer of Personal Data

As Converse is a global company, your Personal Data may be transferred outside of the country from which it was originally collected and may be shared both intra-group as well as with third parties located in other jurisdictions, including those that do not have similar data protection laws. All international transfers of Personal Data will be made in accordance with applicable data protection laws. We use a variety of measures to ensure that all Personal Data transferred receives adequate protection in accordance with applicable data protection rules; this may include ad hoc contractual solutions, binding corporate rules, ensuring that the third party receiving your Personal Data adheres to the EU / Swiss Safe Harbor Frameworks and any other lawful data transfer means.

Your Personal Data will be transferred to Converse Inc. in the U.S.  Converse Inc. adheres to the EU-U.S. Safe Harbor Framework and the Swiss-U.S. Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data from European Union member countries and Switzerland. Converse Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.  To learn more about the Safe Harbor program, and to view Converse Inc.’s certification, please click here

  1. Your Rights

Data protection law gives rights to individuals in respect of the Personal Data that organisations hold about them. To the extent provided by applicable law, you may:

Please note that if you withdraw certain consents, you may not be able to use all the functions of the Website or other websites or online services.

To exercise any applicable data protection rights, please contact us.  Our contact details are set out in paragraph seven below. Converse reserves the right to request additional documents from you to enable us to verify your identity.

  1. Social Platforms and Links to Other Sites

Our Websites contain social media plug-ins, including Twitter, Google+, Pinterest and Facebook .  If you interact with these plug-ins, your activity on our Websites will also be made available to those social platforms. Converse does not control these platforms and is not responsible for the Processing of Personal Data taking place on them or their respective privacy policies. Therefore, We encourage you to read the privacy policies of these social platforms before interacting with their plug-ins on our Websites.  Please also read the Cookies section to find out more about social media cookies.

Our Websites may also contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of such third-party websites or any association with their operators. We do not control these websites and are not responsible for how they Process Personal Data. We encourage you to review any privacy policy posted on any website you visit before using the website or providing any Personal Data about yourself.

  1. Questions and Complaints

Please address any queries or complaints to: privacy.europe@converse.com who will then direct your query to the most appropriate person within the Converse group. 

Please note that a number of stores that sell Converse products are not in fact run by Converse.  We are therefore not responsible for how these stores may Process your Personal Data.  If you have a query or complaint about how a store that is not run by Converse Processes your Personal Data, please contact that store directly.

 

Cookies

In order to collect certain data described above, We use cookie technology on our Websites.

A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive, mobile phone or other device. You can set change your cookie preferences by visiting the “Cookie Settings” at the bottom of the webpage.  You can also set your browser to notify you when you receive a cookie.  This enables you to decide if you want to accept it or not.  However, some of the services and features offered through our Websites may not function properly if your cookies are disabled.

We use the following types of cookies on our Websites:

  1. Strictly necessary and functional cookies

These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore the site within a single session or, if you request, from session to session. They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations.

  1. Performance cookies

These cookies allow us to improve the site’s functionality by tracking usage on the Website. In some cases these cookies improve the speed with which we can process your request, allow us to remember site preferences you’ve selected. De-selecting these cookies may result in poorly-tailored recommendations and slow site performance.  

 

 

Consent

To comply with current law, We need to ask for your consent to set certain of the cookies described above.  When you arrive on our Website a pop-up footer will appear asking for your consent to place cookies on your device. To get more information or amend your preferences, press the ‘more information’ button or visit "Cookie Settings" at the bottom of the webpage.  If you, or another user of your computer, wish to withdraw your consent at any time, you can do so by re-visiting the “Cookie Settings” at the bottom of the webpage or by altering your browser settings. You can find more information about cookies at: www.allaboutcookies.org and http://www.youronlinechoices.com/uk/